Click-to-Call

Click to Call (also known as click-to-talk, click-to-chat and click-to-text) provides an opportunity to generate in-bound calls to clients  when a user clicks an object (e.g., button, image or text) to request an immediate connection with another person (operator or call center). This occurs in real-time either by phone call, Voice-over-Internet-Protocol (VoIP), or text. Click to talk requests are most commonly made on websites but can also be initiated by hyperlinks placed in email, blogs, wikis, flash animations or video, and other Internet-based object or user interfaces. The technology used is simple; an end user enters their phone number through a web dialog box, then an intermediary service calls both that end user and the merchant or other respective third party, and connects the two together for an ordinary telephone conversation. You can set the hours you would like incoming calls to go your call center and payout is typically based upon the length of time the end user is on the phone.

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